Acorn Stairlifts Customer Testimonials

"We were delighted with the service and in particular, your representative, whose name was Peter. I think Broadbent was his surname. He combined being businesslike with a sympathetic nature and was concerned to see that we as customers had what was best for my wife, rather than what might increase his commission or the company's profits. Definitely the most ethical sales rep. I have ever met. The fitting was carried out professionally just two days later."

Paul Laxton

"Everyone from first telephone contact to installation was courteous, professional and helpful. The kit is whisper quiet and smooth. The whole process was supper quick and appreciated as medical conditions dictated a solution to our problem. Job WELL DONE Acorn!"

Mr Ken Achard

"Very good, helpful service with an immediate response to my enquiry and follow up service as promised. Excellent product and fair price."

Mr Colin Campbell

"A very neat installation on a winding stair. Very helpful staff who arrived on time and completed the installation without fuss"

Richard Wood

"Happy to give you a five-star rating. The installation was carried out efficiently and we could not believe how the finished product looked. It has completely transformed how the staircase looked and should have installed your product sooner. We are completely happy with the stairlift and full marks to your excellent Company."

Nick Warwick

"I have wanted to go downstairs for 2 years, I love knowing if the weather gets bad; I have a place to go."

Anna Kisix

"Your representative, John was outstanding. I didn't even feel rushed or pressured. He answered all my questions, was very patient, and never made me feel stupid. He gave me an explanation that was easy to understand. Thank you for the wonderful service."

Sue Williams

"Brilliant stairlift does everything that was promised, excellent fitting team and operation of lift fully explained. Thank you Acorn."

Barry Hodge

"From the moment I placed my order everything went like clockwork and the installer was extremely polite and very efficient and left my home spotless. As to using my knew stairlift it makes my life so much easier as I only have an upstairs bathroom, I will have no trouble informing my friends and would highly recommend acorn Stairlifts."

Rebecca Martin

"Personal service listened to our concerns and answered all questions. Positive and friendly approach offered choice and gave assurance by efficient service and fitting of stair lift thanks!"

Colin Morris

"Fantastic! Very friendly quick service and the engineer was very aware of the vulnerability of the elderly in this covid times. The product is simply excellent."

Michael O Farrell

"When the decision was made that we needed a stairlift, I called the number on the TV ad. The lady I talked to was so friendly, answered all my questions, (very knowledgeable), and worked with me to set a convenient date for a salesman to meet with us. She called the day before to remind us. Upon a timely arrival, he introduced himself, explained how the lift would work, and answered our questions. Within the week, another lady called and scheduled installation! We had it in and working in one week. The installer was very prompt, cleaned up, and was finished soon! We'll be able to stay in our home longer."

Harry L. Kirkham

"I find that my stairlift has given me a better lifestyles and wouldn't be without it I am grateful to my nephew for talking me into getting one and I must state that your surveyor and installers did a fantastic job"

Hedley Gaunt

"I had my Acorn stair lift fitted on Monday and am most pleased I did. Your engineer was most efficient and speedy. As I am 90 years old the lift is a wonderful help in getting up and down my stairs and dare I say, has almost put the spring back in my step!"

Edward Bayliss

"The stair lift was installed with the minimum of disruption and works very well. The installer arrived on time and worked quickly and efficiently. He explained clearly how it works and there was nothing to clear up afterwards."

Frances Drewe

"Very professional to deal with. The service tech was always on time. In fact early. He was also very professional. Our client advisor was the same. Also, our dealing with those on the phone was very considerate."

Gerald Collins

"I have been very impressed with this company from the first time i phoned them. The salesman was very knowledgeable and not pushy . When they delivered the stair lift , .it only took about 1.5 hours to complete and a very good job was done. The engineer was very good at his job which included easy training for the use of the stair lift. It has made a big difference for my wife and means we do not now need to sell our house and buy a bungalow."

Mr John

"The whole process was smooth, courteous and Stress free. Your surveyor was knowledgeable, your fitters were polite and patient and the stairlift has been a boon. I would not hesitate to recommend you to anyone."

Mr/Mrs Fletcher

"Our neighbor of 40+ years gave us the lift. His wife who used it towards the end of her life (cancer) passed last year. We particularly appreciate Paula who patiently answered our questions many times and was a major factor in the successful transfer. We were also pleased that a heavier track was recommended and we did purchase that along with an upgraded battery. Josh did a most professional job of installation and answered all our questions. Highly recommend Acorn!!"

James/Merrie Williams

"Excellent from start to finish. Installer Kelvin was respectful, competent, and patient."

Anne Vigliarolo

"I was not going to get stairlift but am very happy my husband bought the stairlifts it is much easier on both of us."

Joseph Canizzo

"Very professional staff. Tracy was an excellent installer."

Richard Cloutier

"From the salesman thru the installation, everyone was friendly and did a good job. They represented your company well."

Tom Wilt

"The sales consultant was friendly, knowledgeable. Brad the installation Technician was very knowledgeable. Brad explained the lift well and was very patient."

Luetta M Goggin

"When my wife returns from rehab she will not be able to do the 4 stairs to get from the driveway to the kitchen. Acorn stairlift solves that problem."

Bruce Murdoch

"It was all very positive. When we told them we needed the installation quickly they didn't hesitate but cooperated and were friendly about it. The salesman was terrific, our daughter and son-in-law were here, and it was a wonderful enjoyable conversation."

Jan Ducic

"Perfect staircase evaluation. Installation was seamless. Great product."

Dick Watson

"Alex who first came out did a great job of explaining everything. Dwayne who installed the lift did an outstanding job, was fast efficient, friendly, and did a thorough job of showing us how to use the lift and all the safety features."

Michael Ervay

"Fantastic experience from sales rep to the installer, both very knowledgeable answered all our questions."

Paul M. Ciccocelli

"Very good team of sales and technician. Competent, friendly and very fast service. Thank you."

Robert Mc'Carthy

"Everyone was very pleasant never pushy on sales. Explained the product very well and about the gentleman who would be coming to the house to measure and install. They always kept in contact and if we had any questions they were available. We were very surprised that after signing the contract we had the stairlifts in a couple of days. We are very pleased with all the service."

Barbara Fischer

"The staff was extremely friendly and knowledgeable, and professional. They were very punctual with timing for both the in-home quote/measurements and for the installation. Both very clean during and after to make sure no messes were left behind. Love how it does not impede on the functionality of the doors at the top and bottom of the staircase to ensure full safety. Greatly appreciated the veteran/AARP discount and for the information for the eligibility for the sales tax refund. We are on a very limited income this helped tremendously."

Mary Scibetta (Michael Verbousky)

"I was very impressed with Justin, He was very kind and neatly, explained everything well fantastically. Gordon the installer did a great job. Overall great experience both with sales, installation, and people on the phone."

Chris Jones

"The stairlift was installed today, Robert, our field tech, was outstanding. He did an outstanding job. We had a minor problem, no fault of his, and he corrected it immediately. I would highly recommend him. Great attitude!!"

Larry Brown

"I moved into the lower level of my sister's home. The stairlift had been fantastic! Before I went up the stairs “manually” without the use of a left leg. Took about 15 minutes, with a lot of pain. This is and will continue to be my best investment bar none!"

Vicki Hoover

"Had a great experience, salesman and installer were very friendly and helpful. We're very happy and surprised at how quickly it was installed. Also thought the price was great. That really surprised us. Thank you! This is helping my husband go up and down the steps."

Rudi Schmidt

"This was purchased during COVID and I spoke with Trett who explained everything to me by phone. We did the contact by email. When my mother-in-law was coming home we called to set up installation! Within 2 days from that call, Joshua was in the house, wearing a mask and gloves and booties, sanitized everything, and installing the 2 lifts. Fabulous!! Thank you!!"

Mark Shainker

"Experience thus far is excellent. The installer was well above expectations. Provided excellent instructions and was more than one could expect during this time of the virus. He assured every area was safe."

Laurabelle Hope

"Stephen who gave the estimate was professional, sanitized, experienced, and on time. Daniel who installed also was professional, sanitized, punctual, and very informative. Our experience was excellent with both men we dealt with."

Raymond J Weiss

"My mother is 87 years old and has a heart condition. She loves using her new Acorn and uses it to go downstairs and upstairs, from our basement. The salesman and field technician was both professional and courteous. They took the time to explain how the product worked and they would incorporate it into our new home."

Doreen McCullough

"Joe was great, he was very professional and got it done fast. I love my stairlift and would definitely recommend you to anyone a five-star company. Wade was awesome using his mathematics geometric triangle and I could tell he knew his stuff."

Margaret Revee Hawkins

"Very satisfied with the installer, Bradley. Very nice, friendly, knowledgeable, informative! The salesperson I spoke to on the phone was very nice also when I called about cost and make appt. for installation."

Billy Adkins

"The regional was a terrific person and a knowledgeable salesman on the Acorn. Also, personable and had a way to talk with me. I'm a senior and he went over the Acorn stairlift in an understanding manner."

Kay Cortazzo

"Excellent service, no overselling. Very professional. Very clear operation. Clean with the installation. Respectful representatives from the company. Overall A+."

Karen Hessel